Shipping & Delivery
SHIPPING INFO
All our deliveries are handled by Local logistics company Or Gokada for Lagos state.
For other states and international deliveries we use DHL.
Reliability is key, which is why we use a signed-for delivery service.
Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in, we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.
Please note, we do not take any responsibility for delivery to shipping companies or freight forwarders, this will be at your own risk.
Local Delivery (Lagos)
All Lagos orders take approx 5-7 working days, however if your item is a pre-ordered piece it can take up to 7-15 working days.
Please note, we do not take any responsibility for delivery to shipping companies or freight forwarders, this will be at your own risk.
Delivery cost
- Lagos Island Zone 1 (VI, Ikoyi, Lekki 1, Ikate, Osapa, Orchid, Chevron, Ikota, VGC)- NGN3,500
- Lagos Island Zone 2 (Ajah): NGN6,000
- Lagos Mainland Zone 1 (Gbagada, Ketu, Ikeja, Surulere, Oshodi, Ajao, Maryland, Apapa, Yaba, Ebutemetta, Ogba): NGN4,500
- Lagos Mainland Zone 2 (Maza maza, Okota, Iju, Festac, Ipaja, Egbeda): NGN5,000
- Lagos Outskirt (Epe, Ibeju lekki, Ikorodu, Satellite Town): NGN5,000
Local Delivery (Interstate)
Deliveries to all other states in Nigeria takes approx 5-8 working days, however if your item is a pre- ordered piece it can take up to 7-15 working days.
Please note, we do not take any responsibility for delivery to shipping companies or freight forwarders, this will be at your own risk.
Delivery Cost
Price starts from NGN 6,000
(Please note that delivery is weight based)
International Delivery
All International shipping take approximately 7-12 working days, however if your item is a pre-ordered piece it can take up to 10-15 working days.
Shipping cost depends on your country.
(Please note shipping cost is weight based)
Customs Duty Policy and Refusal of Package
At Ibilola Ogundipe Official, we strive to provide a transparent and seamless shopping experience for our valued customers. Please read the following policy regarding customs duties and the refusal of accepting packages.
Customs Duties
Ibilola Ogundipe Official is not liable for any customs duties, taxes, or import fees that may be levied by the customs authorities of the destination country. These charges are imposed independently by the customs office and are the responsibility of the recipient. We are unable to predict or control these charges, as they vary from country to country.
Refusal of Package
In the event that a customer refuses to accept a package due to customs duties or any other reason, the package may be returned to us by the shipping carrier. Please note that if a package is returned to us after a refusal, we reserve the right to take the following actions:
a. Package Destruction: We may proceed to destroy the package to comply with customs and international shipping regulations. This decision is taken to ensure the safe and legal handling of returned items.
b. Refund Policy: If a customer refuses to accept a package and it is subsequently destroyed, we will not issue a refund for the order. The customer will be responsible for any additional shipping costs and any applicable customs duties or taxes incurred during the return process.
We kindly request all customers to be aware of their country's customs policies and regulations before placing an order with Ibilola Ogundipe Official. Should you have any questions or concerns regarding customs duties or our refusal of package policy, our customer support team is available to assist you.
By placing an order on our website, you acknowledge and accept the terms outlined in our customs duty policy and the consequences of refusing a package.
Thank you for your understanding and cooperation.